WARRANTY CLAIM FORM / INSTRUCTIONS
For Canada Residents Only. If you purchased your product in the United States please click here. If you purchased your product outside of the United States or Canada, please contact your local distributor listed on the contact page of our website.
WARRANTY CLAIM POLICY
VonZipper products are constructed with the highest quality materials and craftmanship. Every VonZipper product is held to stringent quality control procedures to ensure that your VZs will not let you down. VZ offers a lifetime guarantee against manufacturer's defects on all products. It is our pledge that your VonZipper experience is all that it can be. If you should every have a problem, it can be resolved in 3 easy steps.
WARRANTY CLAIM PROCEDURE
To return a warranty product please follow the steps below
  1. Complete our online form by clicking on the Submit Form button below and print one copy to include in the box with your VonZipper product.
  2. Pack product in suitable packaging to ensure it is not damage in shipping. Ship the package using a traceable source (i.e. UPS, Federal Express, Purolator). VonZipper is not responsible for products lost or damaged in shipping.
  3. We will contact you when we have received your goods to let you know the status of the warranty claim.
* Name:
Company:
* Ship to Address 1: No PO boxes
Ship to Address 2:
* City:
* Province:
* Zip:
Work Phone:
* Home/Mobile Phone:
* Email Address:
* Confirm Email Address:
* Product Style:
* Date of Purchase: mm/dd/yyyy
* Please Describe the problem
with your VZ Product and how
the problem occurred:
 
VONZIPPER CANADA
5825 Kieran
St. Laurent, Quebec
Canada H4S 0A3
Toll Free: 888 866 9477
Phone: 514 336 9382
warrantycanada@vonzipper.ca
 
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